FAQ

Find the answer to the frequently asked questions.

The My-TV.works browser extension requires a subscription to access its features. To start using the extension, you'll need to log in to the My-TV.works website using your registered account. Once logged in, the extension will automatically update with the most recent configuration settings, enabling you to access blocked streaming services. It's important to note that the My-TV.works browser extension relies on the information provided through your login on the website. Without logging in, the extension will not be able to function and provide access to the desired streaming services. By logging in to the My-TV.works website, you ensure that the extension stays up-to-date and optimized for bypassing location-based restrictions, allowing you to enjoy seamless streaming experiences across various platforms.

Yes, the browser extension itself is legal to use. However, it's important to note that bypassing geo-restrictions may go against the terms of service of some streaming platforms. We encourage users to review and comply with the terms of service of the streaming services they access using our extension.

Yes, we prioritize your online security and privacy. The My-TV.works extension is built with robust encryption protocols that safeguard your internet traffic, ensuring the protection of your sensitive data throughout your streaming experience. This means that any information transmitted between your device and the streaming service is encrypted and secure. Additionally, it's important to note that our extension operates on a selective request basis. Only the necessary requests required to bypass location-based restrictions are routed through our servers. The majority of your regular internet traffic remains untouched by our extension, maintaining the efficiency and speed of your browsing experience. Rest assured that we strive to maintain the highest standards of security and privacy to provide you with a safe and seamless streaming solution.

It is important to understand that the My-TV.works extension operates on a selective request basis. Only the necessary requests required to bypass location-based restrictions are routed through our servers, while the majority of your regular internet traffic remains unaffected by our extension.

The My-TV.works extension features a distinctive icon with different colors to indicate its status. When the extension is not running, the icon appears in black and grey, signaling that it is currently inactive. On the other hand, when the extension is running properly, the icon adopts a red and black color scheme. To toggle the extension on or off, simply click the My-TV.works icon located in your browser's extension menu. This allows you to easily control the activation and deactivation of the extension according to your preferences and streaming needs.

If you're experiencing an unsupported location message from the streaming service, there could be a few reasons for this: 1. The My-TV.works browser extension is not activated. Please ensure that the extension is running by checking that the logo is displayed in red and black, indicating that it's activated. 2. The extension's configuration may be outdated. To resolve this, simply toggle the extension off and then back on. This will trigger an update of the configuration. 3. The streaming service might not be currently supported or may have made changes that temporarily prevent our extension from bypassing the location restriction. If you're certain that the extension is functioning correctly, please reach out to our support team and inform them about the streaming service that is not working for you. Our developers will work diligently to address the issue as soon as possible. We appreciate your assistance in reporting any streaming services that require attention.